Shipping policy

  1. We will deliver the products which are indicated on your order confirmation. These terms and conditions apply to that delivery.
  2. We will deliver your products to the delivery address indicated on your order confirmation, except when you pay your products by credit card. In that case, we will deliver your products to the invoice address of your credit card which is indicated on your order confirmation.
  3. We will use our reasonable endeavours to manufacture your products within 14 days of the date of issue of your order confirmation. Estimated delivery times of the products which are given at the time of placing an order are only estimates and do not always equate to the real delivery times. Exceeding the delivery times means not that you confer entitlement to a compensation, neither a reduction nor any other form of compensation.
  4. CARO delivers all the ordered products at the same moment. We don't split our deliveries up on different days.
  5. You may cancel your order at any time prior to delivery of the ordered products, by contacting us by letter and quoting your web order number.
  6. Transfer is effected at the time that you (or someone on your behalf) take receipt of the product.
  7. Title to and risk of loss concerning your products, will pass to you on delivery of the products to the address stated in your order confirmation.
  8. Upon delivery of the products to our carrier we will send you a confirmation of shipment by mail, on condition that you have indicated an email address on the order form.